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Customer Help & Contact

Answers for wholesale orders, accounts, delivery, and product questions — plus how to reach our team.

Contact Us

Phone, email, warehouse address, opening hours, and our contact form.

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My Account

Sign in, register for a wholesale account, or check application status.

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Frequently asked questions

What is your return and exchange policy?

Please see our terms and conditions or contact us on 020 3355 9605 (Mon–Fri 10:00–17:00) or email contact@thekandyking.co.uk.

How do I track the status of my order?

You will receive order emails when the status changes. For questions, call 020 3355 9605 or email us.

How do I receive customer support?

Use the contact form below, call us, or use WhatsApp during business hours.

Still need help?

Contact us

Phone, email, warehouse address, and our enquiry form — Mon–Fri 10:00–17:00.

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