My Enquiries
Ask about products, stock, pricing, delivery, or your account — and track replies.
My Enquiries Submit EnquiryCustomer Help & Contact
Answers for wholesale orders, accounts, delivery, and product questions — plus how to reach our team.
My Complaints
Submit a complaint, upload evidence, and track status.
My Complaints Submit ComplaintContact Us
Phone, email, warehouse address, opening hours, and our contact form.
Contact form belowCall or WhatsApp
Mon–Fri 10:00–17:00
020 3355 9605 WhatsApp Us
Frequently asked questions
What is your return and exchange policy?
Please see our terms and conditions or contact us on 020 3355 9605 (Mon–Fri 10:00–17:00) or email contact@thekandyking.co.uk.
How do I track the status of my order?
You will receive order emails when the status changes. For questions, call 020 3355 9605 or email us.
How do I receive customer support?
Signed-in wholesale customers can submit an enquiry, manage My Enquiries, submit a complaint, or open My Complaints. You can also use the contact form below, call us, or use WhatsApp during business hours.